Future Business Leaders of America (FBLA) Business Etiquette Practice Test

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What is an essential skill in maintaining good etiquette during a conversation?

  1. Listening actively to others

  2. Interjecting your thoughts immediately

  3. Scrolling through your phone

  4. Controlling the discussion

The correct answer is: Listening actively to others

Listening actively to others is a fundamental skill in maintaining good etiquette during a conversation. This practice demonstrates respect and consideration for the speaker, showing that you value their contributions and opinions. Active listening involves not just hearing the words being spoken but also engaging with the speaker through eye contact, nodding, and providing feedback, which fosters a more meaningful and respectful exchange. It encourages a two-way dialogue where both parties feel valued and understood, essential for effective communication. This skill helps build rapport and trust, which are crucial in professional and personal interactions.

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