Future Business Leaders of America (FBLA) Business Etiquette Practice Test

How should you handle interruptions during a discussion?

1. Ignore them and continue

2. Address them politely

3. Get frustrated and express it

4. Change the subject until it is your turn again

The correct answer is: Address them politely

Handling interruptions during a discussion effectively is crucial for maintaining a productive and respectful dialogue. Addressing interruptions politely fosters a positive environment, allowing the conversation to flow smoothly while showing respect for all parties involved. It demonstrates good communication skills and emotional intelligence, as acknowledging the distraction without hostility helps to reinforce the importance of both the speaker's message and the need for attentiveness from others. When interruptions occur, instead of disregarding them or becoming frustrated, it's better to acknowledge the interjector calmly. This not only helps to maintain the flow of the conversation but also encourages others to engage constructively rather than disruptively. The goal is to keep the discussion focused and ensure everyone feels heard, which ultimately enhances collaboration and understanding among the participants.